3Q PRINT · KLCC

Frequently asked questions

Practical answers about preparing files, choosing print products and arranging your order at 3Q PRINT KLCC.

Visiting & enquiries

Where is your shop?

3Q PRINT KLCC is on the ground floor of Wisma Central, beside the Petronas Twin Towers, at lots 1.49–1.51. Full address: LOT 1.49-1.51 GF, Wisma Central, Jln Ampang, Kuala Lumpur, 50450 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur. Find the map link on our Contact page.

What are your opening hours?

Our opening hours are 9:00 AM to 9:00 PM. Before visiting on a public holiday or close to closing time, check opening and order arrangements with the shop on WhatsApp or by calling +60 11-1283 9102.

What services do you offer?

We offer digital printing, large format printing, book binding, stamps and stickers, custom design, and event and display materials. Talk to us about personal documents, business print, shop promotions and printing for events.

How can I request a quotation?

Send your requirements on WhatsApp to +60 11-1283 9102 or email klcc3qprint8@gmail.com. Include the product, size, quantity, colour or black-and-white requirements, material or finish, required date, and your file or reference image so we can confirm the production options and price.

Files & design

What files should I send for printing?

Send your existing PDF, document, image or design file so the shop can check its suitability. Include the finished size, page count and whether you need single- or double-sided printing. If the layout needs to stay fixed, export a PDF and check the text, images and page breaks before sending it.

Can you help if I do not have a design?

Ask us about custom design and page layout. Prepare your text, logo, images, intended use, finished size and any style references. The shop will confirm the design scope, fee and expected timing with you before arranging the work.

Is design included in the print price, and how many revisions can I make?

Design, layout, image editing and printing involve different work. Whether design is included, which revisions are covered and how extra changes are charged depend on the project. Tell us what materials you already have and what help you need so the quotation has a clear scope.

Can I check the artwork or see a sample before printing?

Check all text, phone numbers, dimensions, quantities and layout before confirming production. If you need a physical proof, paper samples or a particular colour, mention this in advance so the shop can confirm the options, cost and timing. A phone screen alone is not a reliable guide to the final printed result.

Printing & binding

Can you print documents, business cards, flyers and menus?

Yes, you can enquire about these as part of our digital and business printing services. Send your file with the finished size, quantity, colour or black-and-white requirements, single- or double-sided printing, and required date. For products such as cards and menus, we can also discuss paper and finishing options.

What paper, thickness and finishing options are available?

The right paper and finish depend on the purpose: everyday documents, business cards, menus and brochures have different needs. Visit to look at samples, or describe your preferred thickness, feel and use. Confirm specific materials, finishing options, stock and prices with the shop.

Can you produce posters, banners and KT boards?

Ask us about posters, banners, KT boards and printed display panels. Provide the finished width and height, quantity, artwork, and whether the item is for indoor or outdoor use. Mention any holes, cutting, stands or installation requirements before requesting a quotation so we can confirm what can be arranged.

Which binding should I choose for a report, booklet or book?

Tell us the page count, number of copies, finished size, cover requirements and intended use. The shop can discuss a suitable binding option based on thickness, how the pages will be used and your budget. For pages you have already printed, send photos and dimensions first so we can check whether they are suitable for binding.

Custom products & events

What do you need to make a custom stamp?

Send the exact text or logo, intended use, preferred size and shape, quantity and required date. Supply company names and registration numbers exactly as they should appear, and check the final artwork carefully. The shop will confirm available stamp styles and production timing.

Can stickers be cut to shape, and how do I check water resistance?

Ask us about brand labels, packaging stickers and custom-shaped stickers. Send the artwork, size, shape and quantity, and explain the surface they will be applied to, any contact with water and whether they will be used outdoors. Material and finishing affect performance, so confirm a suitable option before ordering.

Can you make roll-up banners, display boards and staff badges?

Ask us about roll-up banners, signage, display boards and printed staff badges. Provide the event date, venue, sizes, quantities and artwork. Mention any stands, lanyards or other accessories you need, and confirm whether they are included in the quotation.

Can I enquire about event planning or exhibition setup?

Yes, contact us to discuss event planning, exhibition setup and related display materials. Share the date, location, venue dimensions, budget and the support you need. Our team will assess the arrangements and confirm the service scope, site requirements and quotation.

Orders & collection

How is the price calculated, and is there a minimum order?

Pricing and minimum quantities vary with the product, size, quantity, material, finish, design work and deadline. Send your requirements for a current quotation. Historical offers visible in sample or shop photographs do not represent the price for every specification or current order.

Can you arrange same-day collection or an urgent order?

Tell us your latest required time and send the file and quantity first. Urgent availability depends on artwork readiness, materials, production requirements and the current workload, and must be confirmed by the shop. Opening hours do not determine the turnaround time for every product.

How do I collect my order, and is delivery available?

Arrange collection with the shop at Wisma Central and confirm that your order is ready before travelling. If you need delivery, provide the address, contact details and required date. The shop will confirm whether delivery can be arranged, any charge and the expected timing.

How do I confirm my order and payment?

First confirm the final artwork, specifications, quantity, price, completion time and collection or delivery arrangements with the shop. Follow the instructions provided to confirm your order. Available payment methods, any deposit and payment timing are confirmed for that order. If you need a receipt or invoice, provide the billing details in advance.

Have another question?

For a useful quote, include the item, size, quantity, artwork and required date.

Chat on WhatsApp ↗